FAQs

1.	What is the most recent version of FIT?
2.	How do I find what version I'm using?
3.	Where do I find the latest version?
4.	How do I upgrade from my current version?
5.	Can I import my data from QuickBooks or other accounting software?
6.	Where can I get the Import Wizard?
7.	My IT department installed FIT for me, when I open the program it doesn't seem to like my serial number and unlock code and runs in Trial mode. What is the problem?
8.	Can we network FIT so that we only have one version of data for all clients?
9.	Can I install FIT on more than one computer?
10.	If I have multiple users of FIT, how do I keep their data up to date?
11.	How do I use the backup/restore utility?
12.	When I create a profit plan, the report doesn't show the categories underneath the parent categories, like cost of goods sold, why?
13.	I'm getting an error similar to: DSISAM Engine Error # 9732 A value must be provided for the field 'Field Name' in table 'COA.DAT'.

1.	What is the most recent version of FIT?
	Version 5.0.8.33 - Released March 11, 2004

2.	How do I find what version I'm using?
	Open FIT. Open the Top left Help menu and go to About FIT.

3.	Where do I find the latest version?
	Go to the Downloads link on the navigation bar and click on the "Download Upgrade" link. (or click here)

4.	How do I upgrade from my current version?
	1. Backup your company files: File -> Utilities -> Backup Current Company or if you have more than one company's data entered File -> Backup All Files 2. Download the latest version from the above location 3. Double click on the downloaded executable to install it over the top of your current version. Your data should be updated automatically, but you have made a backup to be safe from data loss. In the event you need to restore your backup: File -> Utilities -> either Restore Files, or Restore Company depending on if you backed up all files or current company.

5.	Can I import my data from QuickBooks or other accounting software?
	With the new Import Wizard you can import your data from QuickBooks or any other accounting software that will export the data into a .CSV (Comma Separated Values) file. Most accounting packages have this capability.

6.	Where can I get the Import Wizard?
	Go to the Downloads link on the navigation bar and click on the "Download Upgrade" link. (or click here). Look for the Import Wizard section. Remember, you will have to purchase the Import Wizard in order to receive the serial number to activate it.

7.	My IT department installed FIT for me, when I open the program it doesn't seem to like my serial number and unlock code and runs in Trial mode. What is the problem?

	You have to install the program under the user that will use the program's logon. Your IT staff should do the following: Log onto the computer as administrator Give the user who will be using FIT2000 local administrative rights Log onto the computer as the user Install FIT Log onto the computer as administrator Take away the administrative rights from the user FIT will now accept the serial number and unlock code and will run off of trial mode.

8.	Can we network FIT so that we only have one version of data for all clients?
	We don't support the networking of FIT2000

9.	Can I install FIT on more than one computer?
	You may install FIT on more than one computer owned by the same company/individual who purchased the software. An example would be a CFO who has a workstation in his office and a laptop, he may install FIT2000 on both computers. It would be a violation of the license agreement to install FIT2000 on another person's computer in another company using the same Serial number and Unlock Code.

10.	If I have multiple users of FIT, how do I keep their data up to date?
	You should have one computer act as the central location of the most up-to-date data. Whenever changes are made to the data in FIT this computer should be updated using the backup/restore utility provided in the software. Restoring the software overwrites what is there, so you should be cautious that only one person makes changes to the data at a time.

11.	How do I use the backup/restore utility?
	There are two versions of the backup/restore utility. If you have more than one company that you are working with, you should use the 'Backup all files' utility. If you only work with one company in FIT, you should use the 'Backup current company' utility. The backup file is much smaller and the backup takes less time if you backup only a single company rather than the entire program. To backup all files: File -> Backup All Files Name the file something meaningful being careful to keep the extension of the file intact and save the file somewhere you will remember to find it. To backup the current company: File -> Utilities -> Backup Current Company Name the file something meaningful being careful to keep the extension of the file intact and save the file somewhere you will remember to find it. You can then move the file across the network, or save it to a floppy disk to restore it to another computer. To restore the file to FIT2000: File -> Utilities -- either Restore Files, or Restore Company depending on if you backed up all files or current company.

12.	When I create a profit plan, the report doesn't show the categories underneath the parent categories, like cost of goods sold, why?
	There isn't a way to break down the revenue and COGS in these reports. These reports are meant to be a overview or summary of your profit plan as you have made a projection of changes in profit. The projection doesn't include how you intend to increase or decrease profit- i.e. where a increase in revenue or a decrease in COGS will occur or by how much. This is why it only shows the top level data.

13.	I'm getting an error similar to: DSISAM Engine Error # 9732 A value must be provided for the field 'FieldName' in table 'COA.DAT'.
	When working in the 'Edit Company' Screens with your P&L or your Balance Sheet, you must make sure to always have a name for the columns. If it is a column that you don't need, such as 'advertising expense', rename it if you can't delete it. You cannot give it a blank title.