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NCPA/BRS Performance Group Testimonials 

“Have you been telling yourself for years that you are going to get your financial ducks in a row someday? Well, if you want to finally get it done, I have a solution to get you from A to Z. Furthermore, if you have a sense that you don't possess the skills that are needed to accomplish this goal, this process will educate you in an organized and easy to understand format. With your new found knowledge and financial organization, you will finally find that you have the time and ability to actually set some long desired goals to improve the return on your investment. I have only completed the initial steps of this program and already see how invaluable it is going to be for me.

With respect to the performance group structure, this is a proven system to help you improve your organization. From my initial involvement, I would define it as an easy way to parlay your efforts and have better results. We all know the value that we get by meeting with others in the similar circumstance of owning pharmacies. This is just an organized approach of using this forum. The one thing that a performance group offers that simply meeting with a colleague does not is the accountability factor. Everyone can easily say that they are going to implement a good idea, but where is the follow up? 

In this structure, you feel a sense of accountability to actually follow through on your stated plans. I feel confident that this will make me much more productive over time. In conclusion, I can honestly state that there is immeasurable value in this program. You owe it to yourself to take advantage of this option. NCPA is sponsoring this initiative because of the results that it can have for independent pharmacy in general. I would encourage you to jump on this idea and improve your organization.“ 

Alan DeFever
The Prescription Shop, Inc


“The good news about independent community pharmacy is we're independent, but that can also be the bad news.  I think one of the "bad news" parts of being independent is that you can feel isolated, and there isn't a good way to benchmark your performance.  The performance group gives you the benefit of a group of independent pharmacists who are in it with you, and helps dispel the isolation.  It functions as a defacto Board of Directors, holding you accountable to your own goals, applauding your achievements and prodding you towards greater efforts if needed.  The benchmarking tools are of great value, and two days after the first meeting, we were sharing benchmarks from our group with our staff and using them to set new pharmacy goals for gross margin improvement.”

Holly Henry
Rxtra Care, Inc.
Seattle, WA


“The financial training is superb. Even if someone considers himself or herself an expert in finance, they can learn something from your training program. This is one of those rare programs that you can actually go home and put $ in your pocket!

The performance group is off to a great start. It is like the networking that you do at conventions between the formal programs, but you do it for 2 days. On top of that, the frequency of the online and onsite meetings helps to keep you focused and your goals in front of you constantly. This is a must for any pharmacist to maintain an acceptable bottom line.”

Lonnie Meredith
The Drug store
Haskell, TX


”Any pharmacy owner looking to increase profits, have better control of your business and be able to interact with other goal oriented pharmacy owners should participate in the BRS-Fit training and become a performance group member. In the short time that I’ve become I member I’ve looked critically at where my business is at (reality check) and with BRS & performance group help I have clear goals for this year and a plan on how to achieve these goals. I’ve already instituted a number of new business practices and have more to put in place. I’m looking forward to measuring my results and seeing the extra profits come in. The performance group is an awesome learning and mentoring experience. It has been an invaluable experience! We are sharing our successes and our learning experiences with each other while also holding each other accountable to the goals and plans we have committed to. I feel blessed that I have the opportunity to participate. I believe this is an invaluable learning and business management experience that every independent pharmacy owner would benefit from.”

Maureen Althouse, RPh
Carrigan’s Country Pharmacy
Albrightville, PA  


“My decision to join the BRS Performance Group was based on the opportunity to interact on a business level with other independent pharmacy owners.  After participating in the group meetings I was even more convinced this was going to be an extremely beneficial endeavor.  Each of my fellow members had a unique and fascinating story to tell about their business, challenges and successes.  I look forward to even greater benefits as the group develops additional camaraderie and trust in one another.”

Dennis Conlin
Conlin’s Pharmacy
Methuen MA  


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Business Resource Services, Inc. | 200 First Avenue West | Suite 301 | Seattle WA 98119
Phone 206.284.5102 | Toll Free 800.488.3520 | Fax 206.282.4092 | E-mail brs@brs-seattle.com

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